Frequently Asked Questions Final Mass

Frequently Asked Questions - Final Mass in Phoenix Park

About the event
This information is updated on an ongoing basis so please check back regularly.

How long is the Mass?
It is expected that the Mass will be under 2 hours in duration. You should allow for extra time to get to and from the event.

What time will the event be over at?
The event will be over at 16:45pm. Please be aware that it may take some time to make your exit, as there will be a large volume of people exiting at the same time.

Where can I see the Pope if I can’t attend the Mass?
Live coverage of the Mass and of the entire Visit will be broadcast on RTÉ and other media outlets. 
Pope Francis will also travel around the city on a Popemobile on Saturday 25 August. Click here to view route.

What time can I access the Phoenix Park?
The exact opening time will be confirmed closer to the event.

Can I stay overnight in Phoenix Park?
You will not be able to stay overnight in the Park. No camping is allowed.

I have some accessibility issues what supports are available?
Facilities will be provided for people with accessibility issues and their carers. A dedicated ticket application process will be put in place for those who require special facilities. More information will be provided soon. 

Tickets
I have a question about getting a ticket?
For all information on tickets, please see the Final Mass tickets page. For updates on tickets, please visit this page.

Can I go to the Knock event as well?
It is not possible to apply for tickets for both Phoenix Park and the Knock events, as these events are on the same day – you may only apply for one of these events.

Transport
Where can I find out more information about the transport options available for this event?
Detailed information will be provided on all transport options shortly. This information will be available on www.transportforIreland.ie.
Check this page for updated maps of routes and access to the Phoenix Park on Sunday 26th August. 

Will any additional buses/Luas/DART or trains be available on Sunday 26 August?
Detailed information will be provided on all transport options shortly. This information will be available on www.transportforIreland.ie and on all operator websites. Each transport operator will be providing additional services for this event.

What time will my bus/train or tram depart and finish on Sunday 26 August?
At a minimum, all services will operate as normal as per the Sunday schedule. Further information will be available at a later date. All updates will appear on www.transportforIreland.ie and all transport operator websites.

Will there be a special transport ticket for this event?
All information on these and public transport options are listed on the Transport for Ireland website.

What age do you charge for children on public transport?
Transport on the day will be free with a ticket for the event. Children of all ages do require a ticket for the Mass itself. For more information on tickets for the Mass, please see the World Meeting of Families 2018 Website.

I have a wheelchair pass on my car, does that mean I can park in the Phoenix Park?
A transport plan is being prepared specifically for wheelchair users with a ticket for the Mass. All attendees, including wheelchair users and any attendants will require a ticket per person. 

Preparing for a long journey
Why is the journey so long?
This is a major event. There will be hundreds of thousands of people attending this Mass with people travelling from across Ireland and from abroad. This will have an impact on how people can travel to the venue and the time it will take to and from the venue.

All plans are being drafted with the safety and security of those attending at the centre of all decisions.

Planning for a long journey 
To help you with your journey there are a number of supports in place. Designated rest zones will be positioned at regular intervals at the transport hubs, along these walking routes and at the gates. Multiple food and drinks stations will also be available, as will medical facilities, toilets and baby changing facilities. There will be volunteers throughout the venue, at the gates and at the hubs who will be able to help you. Facilities will be provided for people with accessibility issues and their carers. Portable seating will be allowed into the venue. More information on this and what else you can bring in to the venue will be available soon.

Do we really have to walk so much?
You do need to be prepared for a lot of walking. At a minimum, you will be required to walk 4km to and 4km from the Mass and up to 7km and 7km, depending on where you are coming from.

To help you with your journey there are a number of supports in place. Designated rest zones will be positioned at regular intervals at the transport hubs, along these walking routes and at the gates. Multiple food and drinks stations will also be available, as will medical facilities, toilets and baby changing facilities. There will be volunteers throughout the venue, at the gates and at the hubs who will be able to help you. Facilities will be provided for people with accessibility issues and their carers. Portable seating will be allowed into the venue. More information on this and what else you can bring into the venue will be available soon.

It is also useful to know that the walking will be throughout the day so give yourself good time to get into the venue. Leaving the venue will be slower as everyone will be trying to leave at the same time. This has been factored into any estimated journey times outlined here.

You will be assigned a gate to enter to make your trip as short as we can, given the extensive volumes of people that will be likely to attend. This is why you are being asked for your travel route and why you have been requested to plan your transport. This will make your journey quicker and more comfortable for you. As stated, public transport, and group transport like coaches, will be prioritised for this event.

A guide to this event and venue will also be published in the coming weeks.

Why all the standing?
It is not feasible to have seating for such volumes of people. That said, portable seating will be allowed into the venue. More information on this and what else you can bring into the venue will be available soon. and there will be supports for those with accessibility issues.

There are also a range of facilities on site to help you on the day.

Designated rest zones, food and drinks stations, medical facilities, as well as toilets and baby changing facilities are all at the venue, gates and transport hubs. There will also be volunteers throughout the venue and special facilities for people with accessibility issues and their carers.

I have a health condition, should I attend the event?
If you have an ongoing medical issue which you think may affect your safety and comfort at the event, it is important that you consider this before deciding to attend. You may like to consult with your GP or other health professional about this. Remember, the Mass will be live on RTE so you can participate even if not attending the event in person.

Getting around Dublin if not attending
I’m a resident near the Phoenix Park, how will this impact me?

The event will have an impact on local residents and businesses. We are aiming to ensure that any disruption to businesses and individuals is minimised as much as possible.

Necessary alternative arrangements are being developed. As plans are put in place, you will be contacted in advance of the event.

I work in a business near the Phoenix Park, how will this impact me?
The event will have an impact on local residents and businesses. We are aiming to ensure that any disruption to businesses and individuals is minimised as much as possible.

Necessary alternative arrangements are being developed. As plans are put in place, you will be contacted in advance of the event.

I live or work near Croke Park, how the Festival of Families event impact on me?
The restrictions in and around the Croke Park Area for the Festival of Families event will be similar to those that take place on a normal matchday/concert event in Croke Park although there will be additional security requirements that will be put in place throughout the day. More information will be available on this closer to the event.

I'm a member of the media, how do I accredit for this?
Please visit the media accreditation section of our website for more information. thanks.

 

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